POSITION OVERVIEW

The Operations Manager plays a critical role in ensuring the strategic, financial, and administrative health of DWP. This leader will manage day-to-day operations, optimize internal systems, and support the organization’s ability to scale its impact while maintaining alignment with mission-centered values.

This position will report to the Vice President, Finance and Operations. A summary of key responsibilities is listed below.

KEY RESPONSIBILITIES

Technology, Infrastructure & Data Management

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Manage IT systems, workflow automation, and operational tools to improve efficiency

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Ensure infrastructure supports accessibility, data security, and smooth administrative processes

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Lead efforts to enhance digital systems for grantmaking, donor engagement, and program delivery through Salesforce

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Serve as organizational administrator for Salesforce, supporting organizational compliance and high-quality data management and reporting

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Perform data entry for gifts and donor information in Salesforce to ensure accurate record-keeping and reconciliation with accounting

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Coordinate between finance, development and programs departments to reconcile data

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Oversee the Google Drive file management system to maintain organization and accessibility

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Manage all virtual and in-person office technology, including software platforms and digital tools

Financial Oversight & Resource Management

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Partner with finance teams to manage budgets, forecasting, and financial reporting

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Oversee grant administration, financial compliance, and resource allocation to ensure accountability and effectiveness

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Oversee the regular generation and dissemination of department budget reports to team leads

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Generate grant financial reports for funders

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Manage financial components of DWP events, including including venue payments, travel coordination, and expense tracking

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Coordinate contracts and payments for consultants and external advisors

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Manage the DWP travel booking platform, ensuring adherence to travel policies

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Support the review of employee expense reports and reimbursements

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Serve as the primary point of contact for vendor relationships and contract management

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Manage e-commerce operations and inventory tracking systems

HR & Culture Development

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Oversee hiring and onboarding to build a diverse, values-aligned team

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Cultivate an operational environment that prioritizes well-being, collaboration, and shared leadership

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Support the development of performance management systems and processes for employee evaluations

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Plan and manage logistics for staff retreatsCoordinate internal communications and maintain the organizational calendar

Operational Leadership & Efficiency

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Design and implement systems that enhance organizational efficiency and responsiveness

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Support compliance with nonprofit, business policies and legal regulations.

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Collaborate with leadership to set strategic operational priorities that reflect DWP’s mission

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Manage our physical office space, including coordination with building management and maintaining office supplies and equipment.

Pay Details: $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance