People and Culture Associate - Hybrid

Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive.



Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community.



Overview



Educational Alliance is seeking a highly motivated and capable People and Culture Associate to join our fast-paced and dynamic HR team. In this role, the People and Culture Associate is responsible for supporting various programs and processes within the People and Culture department. The ideal candidate is someone who is passionate about human resources and is looking for a professional challenge. You will be the first point of contact for our candidates, our new hires, our employees when they need help, and you will be at the center of creating a unique culture with top-tier talents. You will also be working with the team and providing support to team members. This role will have huge room to develop and grow into areas that the candidate is interested in developing further.



Responsibilities





+ Manage the onboarding process for all new hires to support a smooth and compliant integration into the organization; ensure all new hires, including intra-Agency transfers, complete all required onboarding activities timely and accurately



+ Periodically re-evaluate the onboarding process based on feedback from end-users/new-hire surveys and provides recommendations to the People and Culture Operations Manager for process improvements.



+ Enter data into the HRIS platform (ADP), background check websites, job boards and other software platforms.



+ Draft memos for any job/status changes, employment verification letters and other general correspondence and ensure these are communicated in a timely manner.



+ Maintain People and Culture “intranet” site.



+ Provide QA/QC support to ensure all required information/documentation is completed timely and accurately.



+ Serve as a resource for employees who have payroll inquiries and liaise with payroll team as needed to resolve any issues.



+ Assist with special projects and initiatives, including creation and/or modification of process flows, standard operating procedures, FAQs, and guides.



+ Handle routine inquiries, correspondence and departmental administration, i.e., basic employee questions re: policy or process, benefits, organizational change administration, vacancy analysis, performance review support, exit interviews, etc.



+ Assist in collecting, preparing, and reviewing data for reports, programs, and other formal written communications; ensure that all reports and correspondence achieve a high level of quality.



+ Review and submit reimbursement requests for various programs such as tuition and healthcare reimbursements, process employee referral bonuses and additional invoices as needed, through the vendor management system.



+ Responsible for maintaining a broad understanding of Company policies, department procedures, etc.



+ Contribute to the development of communication and outreach strategies to staff by identifying frequently asked questions from multiple entities and by actively engaging P&C team, staff and managers for feedback.



+ Recommend change to human resources policies by observing trends and frequently asked questions from the staff



+ Provide other tactical support to the HR Team. Participate in work planning and scheduling.



+ Support HR leadership with projects and HR needs.



+ Perform other related duties as assigned.





Job Requirements





+ Bachelor's degree in Human Resources Management, Psychology, Business or working experience equivalent.



+ A minimum of 1-2 years’ experience in Human Resources-related work required with onboarding experience.



+ Previous experience working with DOH, DOE, DFTA, and or, OASAS regulations preferred.



+ Superior administrative and computer skills with a strong knowledge and use of Microsoft Office Suite, and HRIS platforms. Prior experience with ADP Workforce Now, Perfect Forms, WordPress, Indeed, Gradar preferred.



+ Must have excellent interpersonal skills and an ability to build strong working relationships with all levels of employees, ensuring superior customer service.



+ Strong administrative skills, including organization, multi-tasking, ability to proactively follow up on ongoing projects, strict attention to detail, is accurate, inquisitive, thinks ahead and can problem solve.



+ Excellent written and oral communication skills; comfortable fielding difficult questions and recommending appropriate solutions.



+ The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully.



+ Ability to exercise sound judgment, make effective decisions in the best interest of the organization, and maintaining required confidentiality and discretion is essential.



+ Bilingual (Spanish, Mandarin, Cantonese) a plus.





Benefits





+ Generous PTO Policy



+ Competitive Pay



+ Medical, Dental & Vision Insurance



+ Pension Plan



+ 403b Retirement Plans



+ Discount Perks for Movies, Broadway Shows, Amusement Parks, etc.



+ Free Gym Membership to our Manny Cantor Center Gym & 14th Street Y Gym



+ Discounts to programs at Educational Alliance



+ Tuition Reimbursement



+ Employee Referral Reward





Limitations and Disclaimers



The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.



EEO Info



Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.



Educational Alliance is an Equal Opportunity Employer.



For further information about Educational Alliance, please visit https://edalliance.org.







Monday - Friday, 9:00 AM - 5:30 PM



40 hours per week