Job Description

We invite you to join our Corporate and Investment Banking (CIB) Digital & Platform Services (D&PS) Finance & Business Management (F&BM) team. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.

As a Business Management Associate within our CIB D&PS F&BM team, you will directly support the Securities Services Operations (SSOps) organization. This high-impact role involves assisting with major initiatives, capturing and reporting on business metrics, and using data to develop insights that help stakeholders achieve strategic objectives. You will work closely with senior Operations leaders and key partners across Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution.

Job Responsibilities

• Partner with the business to set strategy, objectives, targets, and track outcomes, building the operational metrics framework across SSOps teams.
• Support the development of agendas and preparation for management team meetings, business reviews, leadership offsites, and site visits.
• Manage various stakeholders, engaging regularly across Finance, Controls, and Technology.
• Support the annual investment governance process, including business case planning, approvals, and tracking.
• Prepare communications, including town halls, all hands calls, newsletters, video messages, and organization announcements.
• Assist with maintaining business hygiene tasks such as tracking mandatory training completion, access recertifications, and resiliency planning.
• Demonstrate strong professional presence with the ability to communicate directly with stakeholders.
• Assist with People Agenda, including DOI, recruiting, manager excellence, and recognition initiatives.
  
  

Required Qualifications, Capabilities, And Skills

• Bachelor’s degree in business, finance, economics, or business intelligence, with at least 3 years of relevant experience in financial services.
• Demonstrated organizational skills with strong attention to detail.
• Excellent English writing, editing, and presentation skills.
• Ability to communicate effectively, collaborate, and develop strong partnerships with multiple levels of employees.
• Strong analytical skills and the ability to present new ideas compellingly.
• Ability to multi-task and work autonomously within a local and global team environment.
• Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines, and changing priorities.
• Proactive, inquisitive, autonomous, enthusiastic, and diligent.
• Strong proficiency with PowerPoint, Word, Excel, Outlook.
  
  

Preferred Qualifications, Capabilities, And Skills

• Software skills in PowerPoint, Word, Excel, Outlook, SharePoint, and Teams.
• Business intelligence skills in Power BI, Tableau, Alteryx Suite, SQL, Python, R, Prompt Engineering.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.