Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This position is responsible for providing administrative support to 2-3 Vice Presidents who are responsible for information security, technology risk and control management.

Job responsibilities:

• Organizing and maintaining a complex calendar using a high level of tact and integrity, including scheduling meetings and conference calls across different time zones, most frequently between the United States (Arizona and New York), United Kingdom, and India.

• Managing the logistics of key meetings, including room booking, catering, production of meeting materials, etc.

• Coordinating travel arrangements as needed, including air, hotel, transfers & visas

• Reconciling expenses and filing expense reports

• Managing the payroll system for the team, including attendance tracking (holidays, vacation, sick days etc.)

• Producing accurate presentations, documents and general correspondence in a timely manner.

• General follow-up and reminders in order to effectively meet deadlines and commitments.

• Organizing regular team meetings and 1:1s with Direct Reports.

• Maintaining inventory of office supplies, including placing orders

• Managing confidential filing and keeping regulatory records in good order

• Assisting with special projects and initiatives as needed

• Onboarding new employees as needed

Qualifications:

• 3 years of experience in an executive assistant or office manager capacity

• Ability to organize and work on own initiative

• Ability to work independently or with minimal direction

• Experience in handling a wide range of administrative related tasks, organizing large meetings, and arranging travel

• Ability to manage and complete multiple tasks within specified timeframes

• Ability to act diplomatically and respectfully when communicating with individuals of varying levels

• Expert level of written and verbal communication skills

• Understanding and appreciation of key customer relationships (internal & external).

• Accuracy and attention to details

• Commitment to ongoing learning & development

• Flexible, proactive, well organized, resourceful and efficient

• Handling of confidential and sensitive issues in an appropriate manner

• An ability to demonstrate adaptability and flexibility

• A proactive approach with strong interpersonal skills and decision-making ability

• Strong knowledge of MS Office, including Word, Excel, PowerPoint

• Familiarity with Amex organization and Amex-specific systems (procurement, payroll, HR, etc.) is a plus

• Project management skills are a plus

Qualifications

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Administration

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25013496