ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.

ESSENTIAL DUTIES:

• Monitor the area and provide resources to clients

• M aintain a welcoming, safe, stable environment for clients

• Make hourly rounds within and outside the facility to ensure safety and security

• Incident management: Report and document incidents, crisis interventions, communicate with on-call management team

• Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes

• Greet people entering the site , determine nature and purpose of visit, and direct or escort them to specific destinations

• Circulate among residents, visitors, or employees to preserve order and protect property

• Complete intakes, and property searches as needed, distribute mail

• Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course

• Screen residents and visitors and packages to prevent passage of prohibited articles into residence

• Use company vehicle to transport clients to and from appointments in the community and as directed by program management

• Provide relief support for 311 operations

• Facilitate onsite laundry and shower resources for clients

• Perform other related duties as assigned

  MINIMUM QUALIFICATIONS:

• Two years of related experience

• Proficiency with Microsoft Office Suite required

• High School Diploma or General Education Degree (GED), Associates degree preferred

• CPR and First Aid certifications a plus

• Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus

• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

EOE/M/F/Vet/Disabled

Job Details

Pay Type Hourly

Hiring Min Rate 19.23 USD

Hiring Max Rate 19.23 USD