LOCATION: New York, New York (Onsite M-F)

Who The Flip Is Flip?

Flip is leading the next wave of innovation in customer support—AI-powered call automation. While it’s clear that automating support calls is inevitable and imminent, current market adoption remains under 1%. Flip is ahead of the curve, emerging as the category leader across eCommerce/Retail, Healthcare and Transportation.

Flip integrates with a client's tech stack to personalize every call and resolve issues quickly, creating a seamless, branded experience that enhances customer satisfaction and loyalty.Flip continuously evolves through millions of real customer conversations, delivering human-level understanding and handling with exceptional precision.

We are in-office, with spaces in NYC, LA, and the UK. If you enjoy being an owner-operator, solving and/or reverse hacking hurdles and hold a high level of integrity for product quality and service then this is the place for you.

#FlippinLegend

What You’ll Do

In this role, you'll be selling ever-important early adopters of the Flip product, managed directly by our Co-Founder & CRO Sam, and working collaboratively with the leadership/CS/product/engineering teams. Our customers are retail brands, and we sell an AI customer service product -- it's your job to represent our brand such that they trust us to represent theirs.

Who You Are, As An Account Executive

• You love selling! And you sell with the passion, creative persistence, and deep product knowledge of a founder
• You really care about the product you're selling (we do!)
• You empathize deeply with the customer
  
  

Who You Are, As A Person

• Looking to go all-in, learn a lot, and do the best work of your career (so far!)
• Put in the time, and put out work you're proud of
• Communicate well, and embrace ownership, speed, & occasional uncertainty
• Eager and willing to support your teammates - just like they will with you!
• Know what it looks like to work at a startup, and have an entrepreneurial drive
  
  

More About Us

• We're international, spanning the US, UK, and Canada
• Our sales tech stack includes Hubspot, Avoma, LinkedIn, and Looker
• We are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon
• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
  
  

Final compensation may vary based on location, experience, and qualifications. This role is also eligible for bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval.

Compensation Range:: $60,000 USD - $100,000 USD

Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.