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RESPONSIBILITIES:

Kforce has a client in NYC that is seeking a Director of Program Management.

Responsibilities:

• Lead and inspire a team of Product Managers and their squads
• Understand user pain points and advocate for their needs
• Set annual product OKRs to align with business and product goals
• Prioritize quarterly product roadmaps to achieve annual OKRs
• Partner with Engineering, Product Design, and Product Operations leaders to ensure success in executing on the roadmap
• Set processes and standards for your domain, with other Product Management teams, Product Design, Product Operations, Product Marketing, and other partner groups
• Communicate product vision, strategy, and roadmap to a variety of stakeholders
• Collaborate with leaders throughout Fiserv to understand your customer and optimize their experience with Clover Hospitality, including Customer Success, Sales, Marketing, and others
  
  

REQUIREMENTS:

• 7+ years of software Product Management experience including front-end and back-end software
• 3+ years of experience managing a team
• Experience working on products for small and medium sized businesses, and or B2B or B2B2C products
• Experience with end-to-end Product Management and crafting seamless experiences that fulfill user needs
• Demonstrable knowledge of Product Management principles
• Thought leadership to develop a high-level product vision and knowledge on balancing user needs, business objectives, and technical constraints
• Experience partnering with Product Design and Engineering counterparts
• Leadership skills including problem solving, coaching and motivating teams and individuals
  
  

Great to have:

• SaaS experience
• Restaurant operations experience
• Hospitality tech experience (e.g., travel, retail, etc.)
• Experience designing for point-of-sale, kiosks and or in-store experiences
• Innovation and transformation experience
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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