Company Overview:

At NetCost Market, we are committed to delivering the highest standards in fresh food, value, and customer experience. As we continue to grow, we seek dedicated professionals to support and shape our evolving HR landscape.

Position Overview:

We are seeking a motivated and detail-oriented HR Generalist to join our team. This role is ideal for someone who thrives in a fast-paced, multi-location environment and is passionate about driving HR compliance and supporting various projects related to company expansion.

You’ll partner with leadership and local management teams across multiple locations to ensure HR best practices are followed, lead compliance audits, and contribute to HR initiatives that align with operational growth. A people-first attitude and the ability to manage multiple responsibilities with professionalism and positivity are essential.

Key Responsibilities:

• HR Operations & Compliance
• Conduct regular HR compliance audits across store locations and corporate departments
• Maintain and update HR policies and procedures in accordance with labor law and company standards
• Ensure proper documentation and accuracy in employee records (I-9s, personnel files, benefit data)
• Manage onboarding and orientation for new hires at corporate and store level
• Administer payroll and benefit processes via ADP Workforce Now
• Handle Paid Family Leave (PFL), Disability (DBL), and Unemployment Insurance (UI) claims and related documentation
• Ensure timely processing, accuracy, and compliance with state and federal leave regulations
• Internal Investigations & Employee Relations
• Support and conduct internal HR investigations in collaboration with Management Team
• Assist local management in addressing misconduct, policy violations, or employee complaints
• Provide guidance to managers on performance, corrective action, and employee relations matters
• Maintain confidentiality and objectivity while ensuring fair and consistent resolution of issues
• Support for Expansion Projects
• Support HR setup for new location openings and operational growth initiatives
• Assist with onboarding, training, and systems implementation in new or restructured locations
• Collaborate with Operations and IT teams to ensure smooth employee transitions and readiness
• Participate in projects focused on workforce planning, efficiency, and compliance scalability
• Talent, Training & Development
• Collaborate with the corporate recruiter to align hiring strategies with business needs
• Design and facilitate training for managers and frontline teams on HR topics and workplace policies
• Conduct skills assessments and monitor training completion and effectiveness
• Collaborate with Customer Service and Operations departments to deliver cross-functional learning

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field
• 5+ years of progressive HR experience, including at least 3 years in a generalist or supervisory role
• Solid understanding of labor laws, HR compliance, and regulatory requirements (PFL, DBL, UI)
• Experience handling HR investigations and employee relations
• Comfortable working across multi-site operations and adapting to dynamic priorities
• Proficient in Microsoft Office (especially Excel – pivot tables, reports, etc.)
• Hands-on experience with ADP Workforce Now or similar HRIS/payroll platforms
• Strong organizational, communication, and interpersonal skills
• Must have a valid driver’s license and reliable personal vehicle for travel
• Bilingual in English and Russian is a strong plus