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We’d love to have you at our table–join us in reimagining home dining!
About The Role
As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including dispatching delivery and meal-kit orders, assisting customers with pick-up orders, and maintaining a warm and welcoming FOH environment.
Role Details
- Pay Rate: $19
- Job Location: Flatbush
- Maintain a warm and welcoming FOH
- Greet every guest as they enter in a welcoming, professional, and upbeat manner
- Educate customers on our brand, the Wonder app, and restaurants
- Assist customers with in-restaurant orders via point-of-sale system and cash payments
- Clean the front-of-house by wiping down tables, organizing desk, sweeping floors, collecting garbage, as needed
- Assist customers with pick-up orders
- Assist customers placing in-restaurant orders via point-of-sale system
- Dispatch delivery orders and meal-kit boxes
- Receive, sort and assign incoming meal-kit deliveries
- Review all orders to ensure completeness and accuracy
- Dispatch all orders accurately to couriers for delivery or for in-store pickup
- At least 1 year of customer-facing or hospitality role experience
- Friendly and positive attitude, making everyone feel welcome
- Ability to work independently and be proactive in taking initiative
- Possesses strong organizational skills and pays close attention to details
- Ability to solve problems creatively
- Comfortable using smartphones and eager to learn and adopt new technologies
- Adaptable to different communication styles with various customers
- Must be able to exhibit effective verbal and written communication skills
- Ability to thrive in a fast-paced environment
- Strong team player
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have weekend availability
- This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401K Retirement Plan
- Employer match for Health Savings Account (HSA)
- 1.5x Pay rate on company holidays
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.
At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
An AEDT (Automated Employment Decision Tool) Is Employed In The Assessment Of Applicants For The Positions Being Recruited For In Order To Gauge The Following Pertinent Qualifications Or Traits:
- The candidate’s ability to perform the tasks in the available job role.
- The candidate's self-rated skill proficiency.
- The candidate’s fit for this job posting.
A final note
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
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