Account Manager

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Alliance Building Services LinkedIn

New York
18/06/2025

Job Details

Essential Duties & Responsibilities

Oversee training for new security personnel, including post orientation, duties, and emergency protocols
Supervise daily performance, appearance, and compliance of staff using FLSD and/or Lead Officers
Ensure timely submission of required reports and relay critical updates to posts and team members
Respond to on-site emergencies, document incidents, and maintain communication with clients and leadership
Coordinate schedules with dispatch to ensure proper staffing and support accurate payroll/billing

Additional Responsibilities

Enforce company policies through progressive discipline
Approve PTO requests and review scheduling updates via WinTeam
Communicate and resolve client concerns promptly

Minimum Qualifications

High school diploma required; college coursework in criminal justice or related field a plus
5–10 years' experience, ideally in law enforcement or security leadership/management, preferred
Strong communication, organization, judgment, and time-management skills
Must be tech-savvy, reliable, customer-service oriented, and capable of working independently

Salary: 70,000-90,000

Hours: Monday- Friday 8 AM to 5 PM (must be flexible,may require some evening/weekend work )

Certification Requirements