Senior Product Designer, Patient (Growth)

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

As a Senior Product Design supporting growth on Headway’s Patient team, you’ll design the front door to care—where people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today: search engines and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in whether they get the care they need.

You’ll work across marketing and product channels to design scalable acquisition and intake experiences. This means balancing near-term conversion goals with long-term design vision, all while moving quickly and learning from real user needs

In This Role, You’ll

• Lead design for SEO/SEM and medical referral acquisition experiences, along with other new and emerging channels.
• Prototype and launch experiments to improve how patients search for care online and with their doctors.
• Translate ideas into production-ready, high-quality visual design.
• Develop and document reusable design patterns in our patient-facing design system (Helix).
• Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers.
  
  

You’ll Be a Great Fit If

• Have 5-8 years experience as a Product Designer (3+ on a Growth-related team), designing high-performing, consumer-facing desktop and mobile web products.
• Bring strong visual and interaction design craft—and enjoy raising the bar for both.
• Are excited by hypothesis-driven iteration, experimentation, and measurable impact.
• Can translate user insights and business goals into polished, intuitive design.
• Want your work to make a meaningful difference in people’s lives.
  
  

Compensation And Benefits

The expected base pay range for this position is $183,600 - $216,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development
  

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.