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Customer Engineer II, Networking, Google Cloud

Google

Submit a resume through Jobify

Google

  • New York
  • Indeed
Indeed

Customer Engineer II, Networking, Google Cloud

Google

Submit a resume through Jobify

Google

  • New York
  • Indeed
Indeed

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Toronto, ON, Canada; Cambridge, MA, USA; Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in networking (e.g., Linux, software-defined networking, network virtualization, open protocols, application acceleration, load balancing, DNS, or virtual private networks).
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
  • Experience in designing and implementing complex network infrastructure for distributed systems, while migrating application to the cloud.
  • Experience with core networking services (e.g., DNS, DHCP, NTP) or protocols (TCP/IP, UDP, BGP, etc.).
  • Experience implementing Infrastructure-as-Code (IaC) or DevOps methodologies for managing and deploying IT infrastructure.
  • Experience in troubleshooting performance and connectivity issues, as well as network security principles, protocols, and best practices.
About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
Customer Engineers seek to accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions.In this role, you will partner with technical Sales teams as a networking subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand business and technical requirements, and present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will have previous experience with networking protocols and design load balancing, content delivery network (CDN), hybrid-cloud and domain name system (DNS) architectures.
You will be a part of a team of Googlers working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.The US base salary range for this full-time position is $138,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google.
Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth networking expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.


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