Customer Service Representative

Customer Service Representative
A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative.
The ideal Customer Service Representative will be responsible for performing the below job functions including but not limited to:
- Accurately enter and process purchase orders in a timely manner.
- Correspond with customers and internal and external company representatives on all matters related to the order.
- Diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that may delay timely processing.
- Perform general office and clerical tasks.
- Other related Customer Service/ Order Entry office duties as deemed necessary.

Qualifications & Requirements:
- Prior experience entering purchase orders within a manufacturing setting/sales office environment.
- Ability to prioritize and multi-task.
- Excellent written and verbal communication skills.
- Professional and pleasant phone manner to service incoming and outgoing calls
- Proficiency in use of computers and related software.
- Excellent organizational and time management skills.
- Detail-oriented work ethic.
- Knowledge of SAGE100 preferred but not required.

Additional Information:
Schedule: Full-time (9am-5pm), Monday-Friday

Rate of pay: In compliance with the New York City salary transparency requirements, the hourly rate for this position is $20.00 per hour; which may be increased to $21.00 per hour upon successful completion of the 90th day introductory period.

We offer an excellent working environment, great benefits and on-site parking.

We are an Equal Opportunity-Affirmative Action Employer