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Job Details[TABLE]DescriptionPosition Summary:A MacKenzie-Childs Sales Associate is an individual with a vibrant personality, an efficient nature, and natural warmth. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.Essential Job Duties and Responsibilities: (Additional duties may be assigned)- Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers. Create a positive selling experience that encourages customer shopping.- Create, at all times, a customer experience that upholds MacKenzie-Childs standards- Demonstrate a proactive approach to developing a clientele- both personally and for the team- Answer the phone as well as assist customers with questions via phone, email and in person.- Drive revenue for the store, build UPT and ADT- Keep the shop floor looking lovely (aka: fully stocked and cleaned)- Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary- Participate in MacKenzie-Childs training sessions- Assist in expected opening and closing proceduresSupervisory Responsibilities:- The Sales Associate does not have any supervisory responsibilities.Education and Experience:- High School Diploma or GED required - Equivalent combinations of education and work experience will be consideredSpecial Requirements:- The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.Knowledge, Skills, and Abilities:- A dedication to excellent customer service.- Contribution to an engaging, warm, and dynamic retail team.- Ability to learn key systems.- Ability to build strong customer relationships.- Show a commitment to teamwork and goal attainments.- Ability to clearly and concisely communicate verbally and in writing.- Strong organizational skills including the ability to prioritize and work in a fast-paced environment.- Ability to maintain a high-level of professionalism.- Excellent work-ethic and initiative.- Ability to multi-task and excellent time management skills required.- Must be detail-oriented and well organized.Equipment Used:Computer, printer, scanner, telephone, photocopier and POS system.Computer Software: Outlook, Word and ExcelPhysical and Mental Requirements:- Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.- Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.- Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.Salary:18.00-20.00/hrEnvironmental Conditions:Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.MacKenzie-Childs is an EEO employer.MacKenzie-Childs is an EEO employer and dedicated to fair hiring practices.
Minimum Salary: 18.00 Maximum Salary: 20.00 Salary Unit: Hourly
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