About this role

Relationship Manager, Aladdin Client Engagement

BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform ( Aladdin® ), which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for our clients with portfolios totaling over $13 trillion . Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.

Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. It is responsible for maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems.

We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes.

Key responsibilities include:

• Own relationships with client’s senior management (CTO, CIO, COO, Heads of Desks) to understand their business objectives and needs and help them use Aladdin expertise to achieve their firm’s goals.

• Understand the client’s business challenges and propose solutions leveraging Aladdin that drive value and adoption.

• Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment.

• Partner with the client, as well as Aladdin Product Managers and the financial modelers to support client’s development needs

• Assist clients in leveraging Aladdin to its fullest across the entire trade and portfolio lifecycle

• Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times

• Serve as a subject matter knowledge lead on multiple Aladdin workflows and processes

• Help Client Engagement leads with harvesting and onboarding additional client business by coordinating across product and sales teams

• Help clients adopt and learn Aladdin’s regulatory reporting

• The role demands technical proficiency and a robust comprehension of our Aladdin technology applications.

• Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions. This is not a project management role, and it involves hands-on implementation of solutions alongside clients and internal teams, from the inception of the project to the realization of the desired future state.

• Lead internal stakeholders discussions to guide and align the development of our product by bringing the voice of the client to the table

Qualifications

• 2+ years of work experience in financial services or consulting, OR graduate level degree

• Undergraduate degree in Computer Science, Computer Engineer, Economics, Accounting, Finance is preferred

• Strong interest in FinTech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management

• Familiarity with buy-side investment management or middle-office workflows is preferred

• Working understanding of equity, fixed income and derivative markets and their operational workflows. Knowledge of alternative investments and their lifecycle is a plus

• Outstanding communication and the ability to present complex concepts simply and clearly to varying audiences

• Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects

Preferred Skills and Experience

• Experience with SQL, UNIX, VBA , C++, PERL, Python, BI Tools (Tableau, PowerBI) or similar tools, and/or Aladdin

• CFA, FRM, CIMA, or CAIA certification

For NY7 - 50 Hudson Yards, New York Only the salary range for this position is USD$115,000.00 - USD$147,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$132,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock (http://careers.blackrock.com/) | Twitter: @blackrock (https://twitter.com/blackrock) | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) and the pay transparency statement (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected] . All requests are treated in line with our privacy policy (http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice) .

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.