Position Summary:

The Assistant Store Manager (Store Operations and Planning) will support the Store Manager and Collectors Team with communication between the Irvine and Japan offices as well as planning for promotional programs for the Store and oversee related functions and activities and administer company policies and procedures.

Job Title: Assistant Store Operations and Planning Manager - Japanese bilingual

Salary: USD 26.00 - USD 28.00

Hours: 11am to 9pm (store hours)

Essential Job Functions:

• Supports the Store Manager with communication between the Store and the Irvine and Japan Offices.

• Support the development and execution of promotional programs tied to the store and events in the surrounding area.

• May hire and train new staff or assist management with this process.

• Coordinates and oversees the day-to-day workflow of subordinate staff in the department.

• As requested by the Manager, conducts or assists with timely and constructive performance evaluations.

• Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

• Monitors store performance, identifying and facilitating opportunities to increase productivity and efficiency.

• Manages daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met.

• Collaborates with other managers to plan, direct, and coordinate programs and projects.

• Collaborates with other managers to analyze costs, benefits, and losses of company profits.

• Drafts, submits, and presents various performance and management reports.

• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts.

• Responsible for physical inventory counts. Effectively communicate with the warehouse and accounting to research all discrepancies.

• Manages conflicts and resolves complaints about or within the department.

• Performs other related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

CORE SKILLS

Fluent English Speaker with ability to write and read English.

Fluent Japanese Speaker with ability to write and read Japanese.

Accuracy –

High attention to detail and adherence to established procedures.

Reliability –

Consistent, dependable, and keeps commitments.

Judgment –

Sound decision-making based on relevant information.

Loyalty –

Adherence to confidentiality and company policies.

Communication –

Accurate, sensitive written and verbal communication skills.

JOB-SPECIFIC SKILLS

· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite or related software.

· Organized with attention to detail.

· Works well under pressure and deadlines; ability to multitask.

· Strong leadership and management skills with ability to motivate staff.

· Excellent customer service abilities.

· Ability to develop and maintain budgets.

· Thorough understanding of company policies and practices.

JOB REQUIREMENTS

Educational REQUIREMENTS

· Bachelor's degree in business, Business Administration, or related fields is highly preferred, but less formal education with more on-the-job experience may be substituted.

REQUIRED work EXPERIENCE

· At least two years of retail experience highly preferred.

· Successful completion of company’s management training program.

FOREIGN LANGUAGE

· Proficiency in Japanese required. Candidates must be able to read and write in Japanese.

MENTAL, PHYSICAL, AND ENVIRONMENTAL REQUIREMENTS:

WORK ENVIRONMENT

Retail Store Environment.

WORKPLACE TEMPERATURE

New York City weather.

WORK CONDITIONS

Retail Store Environment.

NOISE LEVEL

Mild to loud.

PHYSICAL SIGHT

Ability to read hardcopy and computer-based text.

LIFTING

Must be able to lift 25lbs or more.

PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk and working on a computer.

Prolonged periods on feet on sales floor.

Must be able to lift up to 15 pounds at times.

TRAVEL

Domestic and International travel as needed