Job Title: Training & Development Specialist

Location: New York, NY

Department: IT/ Non-IT

Reports To: Training & Instructional Design Manager

Base salary: $70, 000

Competitive Salary – $70,000 annually with performance-based raises

Robust 401(k) Plan – Company matches up to $5,875, with additional profit sharing & safe harbor contributions

Generous Time Off – Vacation grows from 2 to 4 weeks with tenure, plus 10 flex days per year

Fully Paid Insurance – Company-paid Life (4x salary), Short & Long-Term Disability coverage

Comprehensive Health Benefits – Choice of 3 medical plans, plus dental, vision & Employee Assistance Program

MUST HAVE: Some SAP Experience and fluent in Spanish

Summary

The Training & Development Specialist will deliver effective, bilingual (English and Spanish) training sessions to employees and store members in the Brooklyn, NY. This role requires regular travel to stores, making access to a car essential. The specialist will use a variety of instructional techniques to ensure participants gain the knowledge and skills needed for their roles.

Key Responsibilities

Training Delivery

• Conduct in-person and virtual training sessions, ensuring materials are presented in both English and Spanish.
• Utilize interactive techniques like group discussions, hands-on activities, and role-playing to enhance learning.
• Tailor delivery methods to suit diverse learning styles and participant needs.

Preparation

• Review training materials to ensure accuracy and alignment with learning objectives.
• Set up training spaces with necessary resources, whether virtual or in-store.
• Develop quizzes or activities to assess participant understanding.

Engagement & Feedback

• Foster an inclusive learning environment that encourages active participation.
• Monitor engagement, adjusting pace or content delivery as necessary.
• Collect participant feedback to evaluate and improve training programs.

Collaboration

• Work closely with the Training Manager and team to refine training processes.
• Participate in team discussions to share insights and improve participant outcomes.

Continuous Improvement

• Stay updated on the latest training methodologies and tools to enhance program delivery.

Qualifications

Education

• Bachelor’s degree in Education, Business, or a related field (preferred).

Experience

• Experience delivering both in-person and virtual training to diverse audiences.

Required Skills

• Bilingual proficiency in English and Spanish (compulsory).
• Strong facilitation and communication skills, with the ability to simplify complex concepts.
• Proficiency in using training tools such as LMS, webinar platforms, and presentation software.
• Ability to travel to store locations (requires access to a car).
• Excellent time management and problem-solving abilities.

Preferred Skills

• Familiarity with instructional design principles.
• Experience using platforms like Zoom, Microsoft Teams, or WebEx.
• Proficiency in the Microsoft Office Suite.

Job Type: Full-time

Pay: $70,000.00 per year