Help Desk Manager / Project Manager

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move.

Help Desk Manager / Project Manager - Networks Responsibilities:

• Oversee daily operations of the IT help desk, ensuring SLA compliance and exceptional support

• Implement team training, processes, and performance metrics for continual improvement

• Act as the escalation point for urgent IT issues

• Lead network infrastructure and office technology projects from planning to execution

• Coordinate timelines, budgets, and resources for on-time, on-budget delivery

• Collaborate with vendors, internal teams, and business leaders to align on technical goals

• Communicate project updates clearly to leadership and non-technical stakeholders

• Partner with departments to align IT with business objectives and expansion plans

• Represent IT onsite for deployments, training, and site assessments during travel

Help Desk Manager / Project Manager - Networks Requirements:

• Bachelor's in Business, Information Systems, or related field (or equivalent experience)

• 5+ years in IT operations/support; 2+ years in management or project roles

• Expertise in cross-functional project delivery and stakeholder collaboration

• Strong communication, organizational, and problem-solving skills

• Able to travel up to 30%, including occasional international trips

• PMP or related certifications a plus

• Experience with network systems and office tech environments preferred

Take the lead in transforming tech support and infrastructure across a growing company. Apply now and bring your talent where it counts.

Conor Srebernak
Technical Recruiter
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.

View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf

LNPW