Executive Assistant + E-commerce and Marketing Support

About the Role:

We’re looking for a sharp, proactive Executive Assistant who’s got a knack for marketing and a passion for small businesses in the boutique toys and collectables space. This role is all about supporting the founder of a fast-growing e-commerce brand, think admin meets digital marketing, with a little bit of everything in between.

Key Responsibilities: Executive & Operational Support

• Support marketing efforts by creating/scheduling social posts, emails, and basic campaign content
• Maintain records, track tasks, and assist in developing SOPs and competitor/product research
• Provide general administrative support, including invoicing, order tracking, and inventory checks
• Manage and update product listings across e-commerce platforms (Shopify, Amazon, Etsy, etc.)
• Coordinate order fulfillment, logistics, and customer service inquiries (including returns/refunds)

Marketing & Brand Support

• Jump into content planning, scheduling, and posting across socials; think captions, images, and creative vibes.
• Assist with email marketing blasts (Mailchimp) and track what’s hitting with basic performance reports.
• Support influencer collabs and brand research to keep us ahead of the curve.
• Keep product listings fresh and updated across platforms like Shopify, Amazon, and more.

Qualifications:

• 1+ years in an executive assistant or marketing assistant role (ideally both)
• Experience in e-commerce or digital product-based businesses is a plus
• Solid understanding of digital marketing concepts (social media, email, content strategy)
• Collaborative and proactive communication skills
• Comfortable with project management tools and digital workspaces (e.g., Google Workspace, Slack, Canva)
• Familiarity with Shopify, Etsy, Amazon Seller Central, or similar platforms is a plus

Bonus Skills (Nice to Have):

• Graphic design or video editing basics (Canva, Adobe Suite, CapCut)
• SEO knowledge and content writing experience
• Paid ads experience (Meta, Google Ads)
• Basic analytics/reporting (Google Analytics, Meta Insights)
• Experience with dropshipping, print-on-demand, or digital product sales

Who You Are:

• Highly organized with strong attention to detail
• A self-starter who takes initiative and can multitask efficiently
• Comfortable wearing many hats and adapting to new tasks quickly
• Passionate about e-commerce, marketing, and helping businesses grow
• Excellent communication skills (written and verbal)

Why Join Us:

Work directly with the founder of a growing brand

• Flexibility to work remotely and grow within the company
• Be part of an entrepreneurial, creative, and collaborative environment.
• Opportunities to expand your role into operations or marketing strategy
• Hands-on experience in both the operational and creative sides of online business