Continuous Improvement and Systems Specialist

Description

Job Title: Continuous Improvement and Systems Specialist

Reports To: Operations Systems Manager

Location: LIC, NY and Bronx NY

About Kommissary

Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace.

About The Role

We’re looking for a highly organized, problem-solving Continuous Improvement and Systems Specialist who is willing to wear many hats and is constantly looking for ways to improve any process . If you're someone who thrives in fast-paced environments, feels a deep sense of ownership, and wants to be part of building better systems as we grow — we want to hear from you.

Our business supports schools and institutions with food and supply distribution, and the work moves quickly. You’ll be willing to learn and research background information and whatever the project at hand is. This role is perfect for someone who enjoys variety, cares about doing things right, and wants to help build smarter, more efficient systems — especially in a business that’s scaling fast.

What You’ll Do

• Drive continuous improvement initiatives across various business functions (including an inventory system, a CRM, Project management, new business procurement, etc.)
• Assist training and support staff on new systems and processes, ensuring adoption and efficiency.
• Implement technical solutions to automate manual processes and data integrations between information sources (API connections, app scripts, etc)
• Develop (or improve) data visualization and KPI dashboards, and general information availability in the organization.
• Track and manage projects, setting and achieving aggressive deadlines.
• Facilitate communication and collaboration among stakeholders involved in new business projects.
• Respond and adapt to the needs of the business.
  
  

What We’re Looking For

• A strong sense of ownership and pride in seeing things through.
• Attention to detail, especially when it comes to products, deadlines, and upper management requests.
• A self-starter with a bias for action — you don’t wait to be told what to do.
• Excellent communication skills — clear, respectful, and proactive.
• High proficiency in Excel, high proficiency in using AI tools to find solutions to problems, ability to connect APIs, and ideally some software background. Experience with CRM software or ERP software
• Ability to work under pressure, adapt quickly, and thrive in an environment where things change daily.
• A team player who genuinely wants to help build better systems and take the company to the next level.
• Bachelor’s Degree in operations management, chemical or industrial engineering, project management, or some business field , or related field required.
  
  

What We Offer

• Competitive salary: $75,000–$85,000 per year.
• Health insurance, PTO, and professional development opportunities.
• A mission-driven, inclusive workplace with growth opportunities.
  
  

Physical Demands

Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. This position requires traveling from Long Island City to the Bronx as needed.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at [email protected].