Asset Management Technical Account Manager for Maximo & Tririga

**Introduction**

As an Asset Management Consultant within IBM Expert Labs, you will play a pivotal role in delivering high-impact services across a diverse portfolio of client engagements. This multifaceted position requires a unique blend of technical expertise, leadership acumen, and client-centric focus to support the successful deployment and optimization of IBM Maximo Application Suite (MAS) and related asset management solutions.

You will be expected to seamlessly transition between roles based on the engagement type:


* Delivery Project Executive (DPE) for Essential Management Contracts, where you will serve as both the Technical Account Manager (TAM) and Project Manager (PM). In this capacity, you will lead delivery execution, manage client relationships, drive strategic alignment, and ensure contractual commitments are met with excellence.

* TAM or Subject Matter Expert (SME) for Expertise Connect Contracts, providing deep technical guidance, best practices, and proactive support to accelerate client outcomes.

* Client Coordinator for Day 2 Operations under MAS SaaS Premium, where you will leverage both technical and leadership skills to orchestrate support activities, manage escalations, and ensure continuous improvement in service delivery.

**Your role and responsibilities**

IBM is hiring a consultant with subject matter expertise in IBM Maximo Application Suite to join our Asset Management Technical Expert Labs consulting team - a tremendous opportunity to work with some of the world's most essential companies across a variety of industries.


• Use consulting skills, business knowledge and package solution expertise to effectively implement package technology in a client business environment to achieve client expected business results


• Lead working sessions to understand client business requirements


• Work closely with client stakeholders to define and document client specific business needs and requirements


• Develop and deliver project deliverables such as process diagrams, use cases, gap analysis and functional design documents


• Provide subject matter expertise regarding key business decisions related to industry and/or functional area

**Required technical and professional expertise**

· 5 years of experience working with IBM Maximo + MAS solutions


· Must have prior strong project team technical leadership experience with multiple successful Maximo + MAS project implementations and migrations


· 5 years of experience working with and leading MAS and EAM functional expertise for MAS Migration assessments


· 5 years of hands-on experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system


· Must be able to convert functional requirements into technical specifications and configure, tailor and or customize solutions including building interfaces


· Ability to create & update advanced technical documentation


· Must possess strong communication skills & the ability to work well in a project team environment

**Preferred technical and professional experience**

• 5 years of experience as a software implementation consultant in a client environment


• 5 years of experience serving as a leading participant in business process workshops and presenting solutions and best practices recommendations


• 5 years of experience with full life cycle solution implementations including requirements, configuration, and testing


• 5 years of experience with post implementation support (i.e. security administration, configuration issues, etc)


• 5 years of experience working with IBM Tririga


• 5 years of experience working with and leading Tririga Application Suite and Tririga functional expertise for TAS Migration assessments


• Prior strong project team technical leadership experience with multiple successful IBM Tririga + TAS project implementations and migrations

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.